crotchety raze "when i was growing up," he said, "you were taught certain things. you looked both ways before you crossed the street. you didn't swear in public. you said please and thank_you. you respected your elders. you didn't cut in front of someone else in line. you had at least some awareness of the world around you. and you took pride in your work. that doesn't really seem to exist anymore. at least not the way it used to. customer service is a lost art. i worked at a&p when i was a teenager. you wore a white shirt, black pants, and a bow tie. if you saw a customer who needed help, it didn't matter what you were doing right then. you put it on hold and approached that customer, and you asked them what they needed. you didn't tell them where to find what they were looking for and then walk away. you took them there yourself. another thing you didn't do was stock shelves during work hours. we came in two hours before we opened to do that. there was never a pallet on the floor for anyone to trip over. i was at metro the other day, and i couldn't even get what i needed because one of those goddamn things was blocking the whole aisle. i guess i'm turning into a crotchety old man." "if that's the case," i said, "i'm right there with you." 230705 what's it to you? who go blather from